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backup and restore


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i backed up all my pictures songs and videos using the backup and restore wizard, and i restored my comp back to factory condition. then when i did an advanced restore to restore my songs etc back to my computer using the wizard, it worked but the songs i transfered onto my computer dont work, either do the videos, they have some protection or something on them. i have a lot of songs and i would like for them to work. whats wrong?!

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