WMI Permission Issue

[benowen187]

This is probably a straight forward "click this box" fix, but I'm pulling my hair out trying to find it...

Basically we have WhatsUp! querying WMI for certain things (HDD space, CPU utilization etc.) which works perfectly under a local administrator account. However I want to change this to being a restricted user, so I've

1) Added the user with root permissions for "Remote Enable" and "Enable Account" in the WMI Control pannel (made sure that the permissions flow down)

2) Added the user to the DCOM "Remote Launch" and "Remote Activation" permissions for the machine.

Now if I do a simple WMI query from the command prompt to get the OS name for example this works perfectly (if I modify the rights above, I get an access denied - so I know the rights are OK) However if I try and get information on HDD quotas etc.I get "No Instances are available" This is replicated in WhatsUP, as you can successfully connect to the machine via WMI but not "see" any instances.

Anyone got any idea? - I'm assuming it’s a rights thing, but I’ll be damned if I can work out what additional rights it needs, and where I need to add them.

Cheers for any help people can throw my way!

Ben