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Posted

I'm trying to install the Microsoft Office 2007 Compatibility patch on ~ approx. 250 PCs (College situation). I've installed it on 20 PCs so far, and 2 of them have come up with a very terse error saying the install failed. This happened right after the big tan 'terms and conditions' screen. I've tried installing from a local copy (on thumb drive), over the net from a college website, and from Microsoft's site - all with the same error.

I'll keep digging, but I'm fairly sure neither has an older version of the patch on it as neither could open a .docx or .xlsx test file.

Any help would certainly be appreciated.

TJOzzie


Posted

I found the solution myself. It was as simple as the fact that a few of the users didn't have admin rights on their computers. The image also left off the desktop support group. This made it so both I and the user were blocked from adding software.

BTW - Yes, the standard here is for all of the users to have admin rights.

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