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Posted

Hello.

I am a big movie fan and have lots of gigabytes on my pc. I am using Vista Ultima 64 and all updates has been installed.

I dont have Nero installed just before you ask, but i use Advanced Vista Codec pack final version. I am pulling my little left over hair as i am getting this Surrogate Com error all the time when i browse trough my movies what i ofcause use thumbnail view. I have read and tryed every thing i can find on the net but dont seams to work. Vista tells me it is a problem with Xvid codecs and i shall download the latest update what i think is already included in the Vista Codec pack. The link they add for the download on the problem solver ofcause dont work.

Can somebody please give me a helping hand as it is realy getting on my nerves.

Thanks. Finn.


Posted

Mine wasn't a COM Surrogate issue, but the PC spontaneously rebooting during video playback.

In my case, a BIOS update resolved the problem.

Check for BIOS updates for your machine would be my feeble thought.

Eric D

HP DV9235NR w/ dual internal drives

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