RESOLVED - This version of Windows Media Technologies is incompatible.

[DM1]

RESOLVED - see last post.

Objective:

Install Photo Story 3 on 20 lab computers running Windows XP SP2.

Photo Story 3 requires WMP 10 or higher.

Computers were running WMP 11 but a conflict with our CD burning software caused me to revert back to WMP 9.

Problem:

When I attempt to install WMP 10 from the .msi file either via Group Policy or by executing the file once saved

to the desktop, the following error message displays:

"This version of Windows Media Technologies is incompatible with this version of Windows"

According to this site, the wmploc.dll file is the problem:

http://msmvps.com/blogs/chrisl/archive/2004/10/02/14743.aspx

When I finally succeeded replacing the wmploc.dll on the machine with the one from the CD, WMP would not run at all. I fixed that (backed up the file in question) but I still can't install WMP10. Judging from the comments section, the fix works for some but not for others. It seems that Windows File Protection may have a role in this

I did run sfc /scannow but that made no difference:

http://www.microsoft.com/windows/windowsme...dvice/0073.mspx

Question:

I was going to ask - "What do I do?" when I came across this solution from:

http://www.jsifaq.com/SF/Tips/Tip.aspx?id=10355

1. Open a CMD.EXE window.

2. Type the following commands, pressing Enter after each line:

CD /D %SystemDrive%for /f "Tokens=*" %x in ('dir /b /a /s Wmploc.dll') do copy "%x" %SystemRoot%\System32\*.*

3. Install Windows Media Player 10.

Isn't the command above all one line? If not, where are the breaks (when should I press enter)?

Thank you,

David

Edited August 29, 2007 by DM1

[DM1]

Well, I tried both pasting the entire line after the command prompt and then typing it.

In both cases, I get the following message:

"The file name, directory name, or volume label syntax is incorrect"

Is there anyone here that can see what's wrong with the command - if anything - or the way I'm entering it?

Thanks so much in advance.

[DM1]

OK. I did get the command to run:

C:\>CD /D %SystemDrive%

C:\>for /f "Tokens=*" %x in ('dir /b /a /s Wmploc.dll') do copy "%x" %SystemRoot

%\System32\*.*

C:\>copy "C:\wmploc.dll" C:\WINDOWS\System32\*.*

Overwrite C:\WINDOWS\System32\wmploc.dll? (Yes/No/All): yes

1 file(s) copied.

C:\>copy "C:\WINDOWS\system32\wmploc.dll" C:\WINDOWS\System32\*.*

The file cannot be copied onto itself.

0 file(s) copied.

C:\>copy "C:\WINDOWS\system32\dllcache\wmploc.dll" C:\WINDOWS\System32\*.*

Overwrite C:\WINDOWS\System32\wmploc.dll? (Yes/No/All): yes

1 file(s) copied.

C:\>copy "C:\WMP BU\wmploc.dll" C:\WINDOWS\System32\*.*

Overwrite C:\WINDOWS\System32\wmploc.dll? (Yes/No/All): yes

1 file(s) copied.

Unfortunately, WMP 10 will still not install:

http://www.winsupersite.com/images/reviews/xp_x64_rc2_04.jpg

Of course, the MS site that I'm supposed to consult for more details is not available.

I think the fact that the XP install CD was slipstreamed with SP2 may have something to do with it (???). I don't completely understand what the command above is doing - besides replacing the wmploc.dll file. If it's trying to get the pre-SP2 version of the file, it may not be able to because of the slipstreaming.

[DM1]

Resolved:

Windows Media Format 11 runtime was still listed in Add/Remove Programs

http://zachd.com/pss/pss.html#appcompat