GATEWAY ERROR

[RONNIE]

I may be in the wrong forum but I am new.

When I try to print a receipt in my POS system, I get the following error:

Smart UI 32-bits gateway error

Can't load smart utilities Library(code 998)

Invalid access to memory location

Please help

Edited August 3, 2007 by cluberti
Changing from all caps to something more readable.

[cluberti]

The error you are getting is a hex 0x3e6 error, which means that the smartui application attempted to access a location in memory (likely to load a .dll) that was restricted, marked no access, or was not initialized. It sounds like you may want to reinstall the application and try again - also, what OS is this? I've seen posts about this application many times in the forum, and I am fairly certain it is a 16bit application. If you're running it (or attempting to run it) on x64 Windows, you will have no luck.