Hello there!   To introduce myself, I am an IT Manager in a charity in Canada.   Recently, we purchased computers. As part of the setup, I have installed Windows 8.1 on them with the sole exception of mine which runs Windows 8.   Since then, I have received complains that explorer was crashing at random which makes the opened folders and taskbar disappear and then reappear. The exact same behavior happens on my Win 8 machine.   On my machine, I have updated the Intel Graphics drivers minutes before the latest crash.   After some research, I have been able to collect a crash dump but I'm not able to make sense of it in Windbg.   Can one kind soul help me decipher the dmp file?   You can find the file here. https://www.dropbox.com/s/f16qq7gw4ocxcgl/explorer.exe.243660.dmp?dl=0   Thank you!!