i didn't receive a "access denied" error as the troubleshooting page mentioned. [ie7beta2.log] 0.516: ================================================================================ 0.516: 2006/04/27 11:42:53.656 (local) 0.516: c:\f88bfcd3a744b524fc\update\update.exe (version 6.2.29.0) 0.516: InitializeSvcPackLogWrapper: Unable to write to user-supplied log path: C:\WINDOWSC:\WINDOWS 0.547: Hotfix started with following command line: /quiet /norestart /er /log:C:\WINDOWSC:\WINDOWS 0.547: Software\Microsoft\Updates\Windows Server 2003\SP0\ie7bet2p is not Present 0.547: Condition succeeded for section NoSort.Test.IE7Beta2Installed.Section in Line 1 of PreRequisite 0.547: FileVersion of C:\Program Files\Internet Explorer\iexplore.exe is Less Than 7.0.0.0 0.547: First Condition in NoSort.Test.IE7Installed.Section Succeeded 0.547: Condition succeeded for section NoSort.Test.IE7Installed.Section in Line 2 of PreRequisite 0.547: FileVersion of C:\Program Files\Internet Explorer\iexplore.exe is Less Than 7.1.0.0 0.547: Condition succeeded for section NoSort.Test.IE7GreaterInstalled.Section in Line 3 of PreRequisite 7.782: In Function TestVolatileFlag, line 11873, RegOpenKeyEx failed with error 0x2 7.782: In Function TestVolatileFlag, line 11905, RegOpenKeyEx failed with error 0x2 7.782: DoInstallation: CleanPFR failed: 0x2 7.797: SetProductTypes: InfProductBuildType=BuildType.Sel 7.797: SetAltOsLoaderPath: No section uses DirId 65701; done. 7.828: DoInstallation: FetchSourceURL for c:\f88bfcd3a744b524fc\update\update.inf failed 7.828: CreateUninstall = 1,Directory = C:\WINDOWS\$NtUninstallie7beta2$ 7.828: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed: 0xe0000102 7.907: BuildCabinetManifest: update.url absent 7.907: Starting AnalyzeComponents 7.907: AnalyzePhaseZero used 0 ticks 7.907: OEM file scan used 0 ticks 10.703: AnalyzePhaseOne: used 2796 ticks 10.703: AnalyzeComponents: Hotpatch analysis disabled; skipping. 10.703: AnalyzeComponents: Hotpatching is disabled. 10.766: AnalyzePhaseTwo used 63 ticks 10.766: AnalyzePhaseThree used 0 ticks 10.766: AnalyzePhaseFive used 0 ticks 10.766: AnalyzePhaseSix used 0 ticks 10.766: AnalyzeComponents used 2859 ticks 10.766: Downloading 0 files 10.766: bPatchMode = FALSE 10.766: Inventory complete: ReturnStatus=0, 2938 ticks 10.766: Num Ticks for invent : 2938 10.766: Allocation size of drive C: is 4096 bytes, free space = 1736884224 bytes 10.782: AnalyzeDiskUsage: Skipping EstimateDiskUsageForUninstall. 10.782: Drive C: free 1656MB req: 41MB w/uninstall: NOT CALCULATED. 10.782: CabinetBuild complete 10.782: Num Ticks for Cabinet build : 16 10.782: ProcessDynamicStrings: CustomStringTable for DownloadedProgramFiles returned Downloaded Program Files 10.782: ProcessDynamicStrings: all %DownloadedProgramFiles% replaced with Downloaded Program Files. 10.782: ProcessDynamicStrings: CustomStringTable for MSG_IE7SameUserUninstall returned Windows Internet Explorer 7 Beta 2 cannot be uninstalled from this user account. Please log on to the same user account from which it was installed and try again. 10.782: ProcessDynamicStrings: all %MSG_IE7SameUserUninstall% replaced with Windows Internet Explorer 7 Beta 2 cannot be uninstalled from this user account. Please log on to the same user account from which it was installed and try again.. 10.782: ProcessDynamicStrings: CustomStringTable for SystemTools returned Accessories\System Tools 10.797: ProcessDynamicStrings: all %SystemTools% replaced with Accessories\System Tools. 10.797: FileInUse:: Detection disabled. 10.797: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed: 0xe0000102 11.703: ArchiveQueue: component occache.ini: no target c:\windows\downloaded program files\desktop.ini 12.344: Num Ticks for Backup : 1562 21.219: Num Ticks for creating uninst inf : 8875 21.235: Registering Uninstall Program for -> ie7beta2, ie7beta2 , 0x0 21.250: Failed To Move File C:\WINDOWS\system32\spupdsvc.exe error = 0x11 21.250: Failed to copy spupdsvc.exe to system32 26.500: DeRegistering the Uninstall Program -> ie7beta2, 0 26.500: Internet Explorer 7 Setup canceled. 26.500: Update.exe extended error code = 0xf00d anyone can help?