SibKhatru

Ok, thanks. I will contact my employer to sort out the problem. Regards, Frank

Both the intranet website and the mail server are accessed/connected to by an IP address (aaa.bbb.ccc.ddd), not a (DNS) name. I have only one certifcate for both. The certificate shows that IP address for both 'issued to' and 'issued by'. In the certificate information I cannot find a FQDN, but I am not that knowledgable about certificates and security in general, so maybe I am overseeing it. Does that answer your question? If not, let me know. And thanks for your time & effort! Regards, Frank

Hi cluberti, I have now upgraded office 2003 on my XP machine to office 2007. And now it keeps asking for my password. When I cancel it (after numerous attempts) I get another error: "Log onto incoming mail server (POP3): Your e-mail server rejected your login. Verify your user name and password in your account properties. Under Tools, click E-mail accounts. The server responded: -ERR Server error" Send mail does not give an error. In fact, the outlook-test-messages are sent, I can see them with the web-mail reader. The Outlook logging shows: 2007.07.24 19:58:05 POP3 (aaa.bbb.ccc.ddd): Port: 995, Secure: SSL, SPA: no 2007.07.24 19:58:05 POP3 (aaa.bbb.ccc.ddd): Finding host 2007.07.24 19:58:05 POP3 (aaa.bbb.ccc.ddd): Securing connection 2007.07.24 19:58:05 POP3 (aaa.bbb.ccc.ddd): Connected to host 2007.07.24 19:58:06 POP3 (aaa.bbb.ccc.ddd): <rx> +OK Server Ready 2007.07.24 19:58:06 POP3 (aaa.bbb.ccc.ddd): Authorizing to server 2007.07.24 19:58:06 POP3 (aaa.bbb.ccc.ddd): [tx] AUTH 2007.07.24 19:58:06 POP3 (aaa.bbb.ccc.ddd): <rx> +OK Supported authentication mechanisms: 2007.07.24 19:58:06 POP3 (aaa.bbb.ccc.ddd): <rx> LOGIN 2007.07.24 19:58:06 POP3 (aaa.bbb.ccc.ddd): <rx> . 2007.07.24 19:58:06 POP3 (aaa.bbb.ccc.ddd): [tx] USER user.user 2007.07.24 19:58:06 POP3 (aaa.bbb.ccc.ddd): <rx> -ERR Server error 2007.07.24 19:58:06 POP3 (aaa.bbb.ccc.ddd): Retrying authorization 2007.07.24 19:58:07 POP3 (aaa.bbb.ccc.ddd): Disconnected from host I am not sure what this means, hope you or anybody else can help me along. Regards, Frank

Hi cluberti, I also suspected Outlook 2007 at first. But that would not explain why Windows Mail (the Outlook Express successor on Vista) also does not work. So I still think (or hope ) that it is a security/certificate/encryption/whatever setting in Vista, that is somehow by-passed by the toolbar gadget, but not by Outlook 2007 or Windows Mail. I have not yet tried installing Outlook 2007 on an XP machine. I will try to upgrade Office 2003 on my XP machine to Office 2007 later this week or next week (am a little tied up in work), and see how that turns out. And maybe I also will try to install Office 2003 on Vista, and see if that would work. Thanks for your suggestions, Frank

I have an email acount with my employer, which I use without a problem running Outlook 2003 with Windows XP SP2 and IE7, as a POP3/SMTP account. My employer uses a certificate for the server, which is the same for the intranet site. Now on my new notebook I want to run Windows Vista with Office 2007 (i.e. Outlook 2007). I have the certificate installed, and can go to the intranet without problems. I enter exactly the same email acount settings as before, which include: - 'My outgoing server (SMTP) requires authentication' / 'Use same settings as my incoming mail server' - 'Server Port Numbers' specified for both incoming server (POP3) and outgoing server (SMTP). - SSL encrypted connection for both incoming and outgoing server But when I test the account with Outlook 2007 it gives the following messages: "Log onto incoming mail server (POP3): Your server does not support the connection encryption type you have specified. Try changing the encryption method. Contact your mail server administrator or Internet service provider (ISP) for additional assistance." and "Send test e-mail message: Your server does not support the connection encryption type you have specified. Try changing the encryption method. Contact your mail server administrator or Internet service provider (ISP) for additional assistance." If I run Outlook 2007 with logging enabled it shows the following: 2007.07.20 15:36:10 xxx@xxx.com: UploadItems: 0 messages to send 2007.07.20 15:36:10 xxx@xxx.com: Synch operation completed 2007.07.20 15:36:10 xxx@xxx.com: Synch operation started (flags = 00000030) 2007.07.20 15:36:10 xxx@xxx.com: DoPOPDownload(flags = 00000030, max msg = ffffffff): full items 2007.07.20 15:36:10 POP3 (aaa.bbb.ccc.ddd): Begin execution 2007.07.20 15:36:10 POP3 (aaa.bbb.ccc.ddd): ========= Initial blob ========= 2007.07.20 15:36:10 POP3 (aaa.bbb.ccc.ddd): =================================== 2007.07.20 15:36:10 POP3 (aaa.bbb.ccc.ddd): Port: 995, Secure: SSL, SPA: no 2007.07.20 15:36:10 POP3 (aaa.bbb.ccc.ddd): Finding host 2007.07.20 15:36:10 POP3 (aaa.bbb.ccc.ddd): Securing connection 2007.07.20 15:36:10 POP3 (aaa.bbb.ccc.ddd): Disconnected from host 2007.07.20 15:36:10 POP3 (aaa.bbb.ccc.ddd): End execution 2007.07.20 15:36:10 xxx@xxx.com: ReportStatus: RSF_COMPLETED, hr = 0x800ccc1a 2007.07.20 15:36:10 xxx@xxx.com: Synch operation completed I also tried using the Vista Windows Mail, and it gives me the following error: "Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'xxx', Server: 'aaa.bbb.ccc.ddd', Protocol: POP3, Port: 995, Secure(SSL): Yes, Error Number: 0x800CCC0F The strange thing is that I can get it to work with the mail-monitor gadget that is part of True Launch Bar (http://www.truelaunchbar.com/), still running Windows Vista. I have tried changing some advanced IE7 settings regarding encryption, tried enabling/disabling Windows Firewall etc. but nothing helps. (I have anonimized the email-address and ip-address, for privacy reasons). Hope someone can help me. Kind regards Frank