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newcomer

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Posts posted by newcomer

  1. when the user is asked to specify the network configuration details like IP address, DNS, gateway etc,

    I always install my OS without giving setup network configuration details before the reinstalltion is completed.When it is completed, I give correct network configuration details.

    It seems that my net card always works fine.

  2. Mircrosoft let me request to the technical support team in China.I guess they must only support simpified Chinese win xp.

    It's a pity.

    Hello Tech Support,

    This customer`s issue was received at Microsoft and would be better addressed by your Support team. We are forwarding you this e-mail message for your attention and follow-up.

    Please respond directly to the customer.

    -------------------

    Hello,

    Thank you for contacting Microsoft Online Customer Service.

    I understand from your message that you would like to add the hibernate button. I realize your concern.

    If you are seeking assistance with a Microsoft product that was purchased outside of North America, you may wish to contact your local subsidiary directly for assistance.

    At this time, our Support Professionals are only trained to troubleshoot issues with North American versions of our products whereas the Support Professionals at the local Microsoft subsidiaries are trained to troubleshoot issues with localized versions of our software.

    Hence, I am forwarding your request to the technical support team in China. They will contact you within one business day, to resolve the issue.

    I hope your issue gets resolved soon and appreciate your patience in this regard.

    Thank you for using Microsoft Products and Services,

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