Hi, I'm working on an Acer laptop that has Win7. I have no install media. I cannot get SP1 to install via update or via download from the MS download site. I've searched the net for causes, and this seems to be a common problem. The reasons for failure are varied, however. Is there anyone who can guide me through a troubleshooting process? The error codes don't give much info. I moved to Linux after the peak of XP to avoid Vista and am not too familiar with Win 7. While Win7 seems pretty solid, I'm very surprised at this sort of thing. I never had any issues like this with XP. Any help is greatly appreciated! Thanks, WT