tcobb64

How do you uninstall the service pack?

Didn't work. Thanks anyway.

Canon i450 and all they can tell me is what I've already done. The service pack is the latest one. The printer was working perfectly before installing the service pack.

I have a Canon USB printer which had been working perfectly. I downloaded and installed the Unofficial Service Pack updates. When I restarted, I got a "new hardware" window and it wanted to install the printer. I said okay and it went through the motions. However, the printer wouldn't work. I uninstalled the printer from the device manager and the software from add/remove programs. I reinstalled the drivers, turned the printer on, new device recognized, but when it went to make a connection, none was made. I went into device manager, found the reliable yellow problem marker, clicked on properties and got a "NTKERN.VXD" could not load driver" message. I have tried everything out there including reloading windows 98SE. To no avail. Any advice?