poocano78

also, I do not have the original HP recovery disc that came with the cpu. That is why I went out and bought a new XP home edition. I was thinking of ordering it from hp.com, but it will run me $20+ and I'm not sure that this would even work. I suppose I could e-mail them to find out.

The computer has two cd drives (one DVD and one CDRW) I used both and got the same problems each time. The errors vary with each attempted install. They are not consistant at all. Their might only be one error the whole install, yet it will still crash during the installation. It is either the blue screen or it will just simple restart itself and have to start the setup all over again. I have tried creating separate partitions and this too did not help any. I have run scandisk under Win 98 and nothing was found. I'm bascially at a lost here. I don't have a clue what to try next. It's strange that it only occurs with XP and with more than 1 version of it. I have tried using KillDisk to wipe the drive and when I load it with CD or Floppy it will start up and they I get an error saying that it is not able to access the program or something to that effect. ugh....

Well I have been trying to install XP Home Edition for 2 days now with no luck. XP was previously installed on the machine but the machine had many viruses and problems so we wanted to wipe everything clean and re-install. Computer is a fairly new HP (a220n) with an AMD processor. Well everytime we try and install XP (brand new from Best Buy) it crashes in one form or another. We get to the point where "setup is copying files" and every time at least 1 (up to 10) time we get the error "cannot copy the file: (varies every time) We either hit enter to retry (sometimes it works) or we hit escape to skip it. After this part finishes it goes into the actual installation of XP. Well this is when it always crashes. The closest we have gotten is within 18 minutes of being finished. Most of the time it is the blue screen of death, but other errors have occured as well. This is getting very frustrating and I'm at a lost of what to do. The thing is, is that I have an old disc of Windows 98 and this will install just fine. I have tried upgrading to xp from the newly installed 98 but still the same thing. I have even tried XP Corporate and another XP home and they all do the same thing. I could really use some help here. Would I be best off just buying a whole new hard drive? Any tips or info would be greatly appreciated. Thanks, Adam