May I just begin by saying I love you all already? I just found your forum, and i am well impressed. So, i've got that standard malaise, nagging pop-ups that I can't seem to get rid of even now that I'm running all the ad and spy protection programs. I just discovered hijack this as of today and ran a scan. I put it through the iamnotageek site, but being a first timer at this, I'm still a bit nervous as to what I can and can't delete. The hjt log is below. Any suggestions are much appreciated. Thanks! *****HJT Log******* Logfile of HijackThis v1.99.1 Scan saved at 11:09:09 AM, on 7/25/2005 Platform: Windows 2000 SP4 (WinNT 5.00.2195) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINNT\System32\smss.exe C:\WINNT\system32\winlogon.exe C:\WINNT\system32\services.exe C:\WINNT\system32\lsass.exe C:\WINNT\system32\svchost.exe C:\WINNT\system32\spoolsv.exe C:\WINNT\System32\svchost.exe C:\Program Files\HP Web Jetadmin\hpwebjetd.exe C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE C:\WINNT\system32\regsvc.exe C:\WINNT\system32\MSTask.exe C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe C:\WINNT\system32\stisvc.exe C:\Program Files\HP Web Jetadmin\hpwebjetd.exe C:\WINNT\System32\WBEM\WinMgmt.exe C:\WINNT\System32\mspmspsv.exe C:\WINNT\system32\svchost.exe C:\WINNT\system32\ZipToA.exe C:\WINNT\Explorer.EXE C:\Program Files\Common Files\Symantec Shared\SymTray.exe C:\PROGRA~1\NORTON~1\NORTON~1\navapw32.exe C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe C:\Program Files\Java\j2re1.4.2_03\bin\jucheck.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\WINNT\System32\svchost.exe C:\Program Files\AIM\aim.exe C:\Program Files\Microtek\ScanWizard 5\ScannerFinder.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\PROGRA~1\WINZIP\winzip32.exe C:\Documents and Settings\elizabeth\Local Settings\Temp\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/...rch/search.html R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://red.clientapps.yahoo.com/customize/...://my.yahoo.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/...rch/search.html R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com R3 - URLSearchHook: (no name) - _{0026AD90-C86F-4269-97F3-DAB4897C6D06} - (no file) O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\NORTON~1\navapw32.exe O4 - HKLM\..\Run: [symTray - Norton SystemWorks] C:\Program Files\Common Files\Symantec Shared\Symtray.exe SetReg O4 - HKLM\..\Run: [sunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer O4 - HKLM\..\Run: [sSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe O4 - HKLM\..\Run: [checkrun] C:\winnt\system32\elitecae32.exe O4 - HKLM\..\Run: [synchronization Manager] mobsync.exe /logon O4 - HKLM\..\RunOnce: [symTray - Norton SystemWorks] C:\Program Files\Common Files\Symantec Shared\Symtrdr.exe O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl O4 - Global Startup: Microtek Scanner Finder.lnk = C:\Program Files\Microtek\ScanWizard 5\ScannerFinder.exe O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\system32\msjava.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\system32\msjava.dll O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe O16 - DPF: {072D3F2E-5FB6-11D3-B461-00C04FA35A21} (CFForm Runtime) - http://leapnyc.org/CFIDE/classes/CFJava.cab O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/03cc05d837dc28e77223/...ip/RdxIE601.cab O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.com/.../ymmapi_416.dll O16 - DPF: {E7DBFB6C-113A-47CF-B278-F5C6AF4DE1BD} - http://www.smgradio.com/core/player/abasetup144.cab O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} (Yahoo! Companion) - http://us.dl1.yimg.com/download.yahoo.com/...ebio5_1_6_0.cab O17 - HKLM\System\CCS\Services\Tcpip\..\{327B527C-2938-42A0-88EC-89D1B293FD99}: NameServer = 207.172.3.8,207.172.3.9 O17 - HKLM\System\CS1\Services\Tcpip\..\{327B527C-2938-42A0-88EC-89D1B293FD99}: NameServer = 207.172.3.8,207.172.3.9 O17 - HKLM\System\CS2\Services\Tcpip\..\{327B527C-2938-42A0-88EC-89D1B293FD99}: NameServer = 207.172.3.8,207.172.3.9 O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe O23 - Service: HP Web Jetadmin (HPWebJetadmin) - Unknown owner - C:\Program Files\HP Web Jetadmin\hpwebjetd.exe" -k runservice (file missing) O23 - Service: IomegaAccess - Iomega Corporation - C:\Program Files\Iomega\Tools_NT\iomegaaccess.exe O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE O23 - Service: Pml Driver HPZ12 - HP - C:\WINNT\SYSTEM32\SPOOL\DRIVERS\W32X86\3\HPZipm12.exe O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe O23 - Service: ZipToA - Unknown owner - C:\WINNT\system32\ZipToA.exe