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SandyM

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  1. If I restore for 90-days, won't the restored system files have the previous restore information?
  2. Hi, I read that the System Restore only goes back 90-days. Indeed when I run the System Restore tool from System Tools, I can only go back until March-2020. Is there a way to restore back to Oct-2019? If so how? Do I just run System Restore 3-times? Thanks
  3. I just deleted and ran the installed. The version that got installed is the newer version (14.0.7248.5000). Why? What should I do? Should I run the system restore and pick a date when I remember MS-Word working? Will this restore any deleted files?
  4. the version is 14.0.7248.5000. So it is newer. Do I just delete it and then run the patch again? The first time I ran the patch, it didnt update it
  5. After running the patch. I noticed the following updated files under: ProgramFiles\CommonFiles\MicrosoftShared\Office14: mssoap30.dll wisc30.dll There was no change to the mso.dll file I rebooted & then clicked on a word document. No success. I get the following message: WinWord.exe popup: The procedure entry point GetFinalPathNameByHandleW could not be located in the dynamic link library Kernel32.dll And then another popup saying: Error: the operating system is not presently configured to run this application. What should I do? Should I run the system restore and pick a date when I remember MS-Word working? Will this restore any deleted files?
  6. Thanks for your feedback. I'm being a bit paranoid here - sorry. Should I copy my current MSO.DLL file (as backup) before running the mso-x-none.msp ? I dont want to mess up things even more. And if mso-x-none.msp does not work, I can always put back my old MSO.DLL (and reboot). The MSO.DLL is only impacting Microsoft Office application, right?
  7. Document1.pdf Am I missing some other KB files/updates? They may have been accidentally removed. As for the kb4092483, in the Microsoft Update Catalog, the 32-bit edition has a size=0
  8. I don't have those: mso2010-kb4484126, KB4462223, KB4461614, KB4462174, mso2010-kb4092483. What KB do I need to fix my problem? And how do I get it?
  9. Thank you for your feedback. How do I proceed with making the updates?
  10. Hi - When I launch MS Word 2010 on my Windows XP (SP3), I get the following message: The procedure entry point GetFinalPathNameByHandleW could not be located in the dynamic link library Kernel32.dll As a result, I am unable to open any Word documents. In fact, this message is applicable to Excel, PPT applications as well. Any ideas on how to fix this problem?
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