Call me stupid, but I upgraded two Windows 8.0 boxes with StartisBack installed without first upgrading StartIsBack. The result in both cases was a a black screen, the box was up, but could not display the desktop, presumably because StartIsBack was hosing things. If you have this problem, the solution I found was:
1. Ctrl-Alt_del and run Task Manager
2. Run a CMD window
3. Navigate to the install folder for your favourite browser (C:\Program Files (x86)\Mozilla Firefox for me)
4. Run the browser, go to the StartIsBack website and download the version for Windows 8.1
Solution for Win 8.1 Install black screen problems
in Windows 8
Posted
Call me stupid, but I upgraded two Windows 8.0 boxes with StartisBack installed without first upgrading StartIsBack. The result in both cases was a a black screen, the box was up, but could not display the desktop, presumably because StartIsBack was hosing things. If you have this problem, the solution I found was:
1. Ctrl-Alt_del and run Task Manager
2. Run a CMD window
3. Navigate to the install folder for your favourite browser (C:\Program Files (x86)\Mozilla Firefox for me)
4. Run the browser, go to the StartIsBack website and download the version for Windows 8.1
5. Install the new version