Finally got round to using cleanup, but it only partially works. The offending shortcuts on start, all programs are : Internet Explorer Outlook Express Remote Assistance Windows Media Player Windows Movie Maker These are all in Administrators, I have used AllUsersProfile & UserProfile but they still remain there. I am testing it using VMWare Workstation. Here is my cleanup command file cmdow @ /HID shutdown.exe -r -f -t 60 -c "Windows XP will now restart in 1 minute..." net user aspnet /delete DEL "%AllUsersProfile%\Start Menu\Set Program Access and Defaults.lnk" DEL "%AllUsersProfile%\Start Menu\Windows Catalog.lnk" DEL "%UserProfile%\Start Menu\Programs\Internet Explorer.lnk" DEL "%UserProfile%\Start Menu\Programs\Outlook Express.lnk" DEL "%UserProfile%\Start Menu\Programs\Remote Assistance.lnk" DEL "%UserProfile%\Start Menu\Programs\Windows Media Player.lnk" DEL "%UserProfile%\Start Menu\Programs\Windows Movie Maker.lnk" DEL "%AllUsersProfile%\Desktop\Mozilla Thunderbird.lnk" DEL "%AllUsersProfile%\Desktop\Mozilla Firefox.lnk" DEL "%UserProfile%\Desktop\Exact Audio Copy.lnk RD /S /Q %systemdrive%\Install\ So if anyone can point me in the right direction i would be very gratefull. I have used search but cannot find exactly what i want. Thanks in advance