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Falcon7

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Posts posted by Falcon7

    The Solution for Seagate 7200.11 HDDs

    in Hard Drive and Removable Media

    Posted

    HP says firmware upgrade HP26 is not for Win7!

    Well NO.

    HP fails to say explicitly that it is for Windows 7, which is a different thing from what you seem like fearing, i.e. that the HP26 is incompatible with Windows 7.

    I guess we are talking of this one:

    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=pv-68339-3&lc=en&dlc=en&cc=us〈=en&os=2100&product=3740339

    Now, use some logic. :)

    IF it was that this firmware is incompatible with Windows 7, it would mean that you couldn't migrate from any of the previous OS to Windows 7 - a bit hard to believe :unsure:. (judging from the way Windows 7 is "pushed", MS would sue HP immediately :ph34r: )

    If you check the HP ftp site:

    ftp://ftp.hp.com/pub/softlib/software10/COL27451/pv-68339-1/

    you will see that the firmware file has a date of:

    06/05/2009

    Now, having Windows 7 been released on 22nd July 2009, it should mean that the HP guys had not a crystal ball capable of forecasting the furture over a larger than two months span. :angel

    http://en.wikipedia.org/wiki/Windows_7

    http://windowsteamblog.com/windows/b/windows7/archive/2009/07/22/windows-7-has-been-released-to-manufacturing.aspx

    However rest assured, drive firmware is OS agnostic, and since the actual updating is done from a DOS based .iso there wouldn't be problems with compatibility during the update either.

    In case of problems with the self extracting exe:

    http://h30434.www3.hp.com/t5/Hardware/HP-firmware-update-for-Seagate-drive-fails-sp40966-exe-upgrades/m-p/55596

    use 7-zip to extract the contents and burn the .iso manually.

    jaclaz

    Thanks jaclaz, it's now updated to HP26.

    0

    The Solution for Seagate 7200.11 HDDs

    in Hard Drive and Removable Media

    Posted · Edited by Falcon7

    If grnd comes loose, same thing, there is lots of reports of people who didn't ground it, and redo it with grounding and not bricked their drive. Best is obviously to not loose contact, but as ong as you do not touch the wires during the process you should be OK.

    Very well said. :thumbup

    So this will not work (AT LEAST NOT EXACTLY AS DESCRIBED) for my Seagate ST3500620AS from a HP computer with HP24 Firmware which bricked last Fri. Correct?

    NO.

    I'll try again to break down the structure in priorities for you:

    Facts:

    • you have a bricked drive
    • this drive is bricked presumably because a stoopid software in the drive has been made in such a way that every time you position 320 of the log (or multiple mod 256) is hit , the drive gets bricked when powered on
    • you have valuable DATA on the drive, but not valuable enough to pay several hundred dollars to a recovery firm, or however you want to take your chances trusting a bunch of crazy people on an internet forum and follow the procedure suggested :ph34r:

    1. PRIMARY Objective:
      • save your otherwise UNbacked up DATA by having a TEMPORARILY functional unbricked drive

    [*]SECONDARY objective (SUGGESTED):

    • set things so that such a problem won't happen again (learn from experience=BACKUP!)

    [*]TERTIARY objective (OPTIONAL):

    • attempt to have the once bricked drive fully functional or have a new working one

    THEN:

    1. Procedure to reach PRIMARY objective :
      • unbrick the drive as per instructions
      • image (or however copy/recover the DATA in it) to another, surely working, drive

    [*]Procedure to reach SECONDARY objective:

    • make an additional copy (better, TWO of them) of the data on different media

    [*]Procedure to reach TERTIARY objective (IF first two succeeded):

    • test thoroughfully the unbricked drive
    • IF anything is not OK, and if under warranty RMA it

    • IF
      RMA is not possible or the drive shows no errors, decide if you prefer:

      1. to throw into the dustbin the stoopid drive anyway

        OR

      2. to continue using it

      IF
      you chose to continue using it, decide
      IF
      :

      1. you prefer NOT to risk a firmware upgrade of the firmware and you will likely need to unbrick it again after no less 6 to 12 months of "normal" use, many more months if you don't powercycle it often

        OR

      2. you prefer to risk a firmware upgrade

      IF
      you decide to perform a firmware upgrade, choose the firmware file
      wisely

    In other words, updating the firmware is the LAST and LEAST of your problems, and you have at least 3 months of time (since a hopefully successful unbricking :)) for safely deciding whether you really want to upgrade it and do researches to find out which is the "right" firmware.

    Now, the fact that it bricked last Friday, may be a problem, but only if it was full moon where you live. ;)

    :lol:

    Apart from that, you should have no problems in reaching the important objective: GET YOUR DATA BACK :yes: by following the suggested procedures (EXACTLY AS DESCRIBED).

    jaclaz

    Thanks everyone, worked perfect (verbatim as described by you guys and Carter) and that was for my (Seagate ST3500620AS from a HP computer with HP24 Firmware)

    Now do I try to upgrade the HP24 firmware to HP26 (I have win7 on the computer)?

    Oh yea, seatools for windows would not work to test the drive, it would see the drive and firmware but when I tried to run a test it says "Test unavailable". It would run a generic "Short Test". I guess that is a HP thing.

    0

    The Solution for Seagate 7200.11 HDDs

    in Hard Drive and Removable Media

    Posted

    Thanks for your response, the drive is labeled Seagate, but the firmware is HP24. So now what?

    Thanks, again.

    Sure it is labeled Seagate :), point is that if it is also labeled with the HP logo and a HP part number.

    Post a photo of it if you are not sure, but if it has an HP firmware it is an HP OEM drive (unless someone already fiddled with it).

    jaclaz

    No HP logo at all on drive. I got the computer new, unopened box in Feb. 2009. So it must be an HP OEM drive.

    Thanks again.

    0

    The Solution for Seagate 7200.11 HDDs

    in Hard Drive and Removable Media

    Posted

    My Seagate ST3500620AS (from a HP computer) bricked last Fri. I just ordered parts to attempt this fix. My question, if I succeed and after back-up should I use the HP firmware update (sp40966.exe) or the (ms-sd1a.exe) from Seagate?

    Sorry if this has already been answered. I've been reading this for hours, but I may have missed it.

    And thanks so much for this forum!

    If the drive is "labeled" HP it's an OEM drive and you should use the HP one.

    If the drive is labeled Seagate (no matter where it was installed to) use the Seagate one.

    (I suspect that there are not many differences between the two at actual code level)

    The main thing is that you run BOTH the Short and Long DST tests BEFORE updating the firmware, and if anything is not OK, you try to RMA the drive.

    Check also against point #5

    Usually if you are within the terms of warranty (and shout aloud enough ;)) you can manage to have a replacement drive, at least from Seagate.

    :hello:

    jaclaz

    Thanks for your response, the drive is labeled Seagate, but the firmware is HP24. So now what?

    Thanks, again.

    0

    The Solution for Seagate 7200.11 HDDs

    in Hard Drive and Removable Media

    Posted

    My Seagate ST3500620AS (from a HP computer) bricked last Fri. I just ordered parts to attempt this fix. My question, if I succeed and after back-up should I use the HP firmware update (sp40966.exe) or the (ms-sd1a.exe) from Seagate?

    Sorry if this has already been answered. I've been reading this for hours, but I may have missed it.

    And thanks so much for this forum!

    0
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