talexander

Dear All, This issue has got me a touch confused and can see no real reason why it is happening so here goes. Employee at work here is using Windows XP and Office 2003 as part of a domain. User is pasting articles from the web in to Word. During this time the user accidentally clicked on a hyperlinked email address that he had just pasted in. This then opens a new message window as part of Outlook, where Word 2003 is the email editor. User then clicks either File -> Close or File -> Exit. If close is clicked Outlook prompts that message is unsaved etc. User clicks discard, message window closes and then swiftly after the word document he was working on closes with no further prompt to save changes, work lost. If the user clicks exit then after the message is closed the whole Word application shutsdown. This strikes me as somewhat odd behaviour and I am struggling to find even a place to start looking for a solution. I could obviously disable Word as the email editor but feel that this is not a particularly elegant solution. It seems very strange that the closing of an email message manages to close the original word document without any further prompts or hint that this is what it is going to do. I would be very grateful of any guidance or insight people could supply on this. Regards Tim