Smarahdbxl

Hi Cluberti, Thanks for your offer to help but I think I found a solution. I had indeed comlpetely forgotten to update any of the drivers since I purchased the laptop last year. I decided to buy a programm called Driver Cure which has updated all the drivers that needed to be updated (21 in Total!). Some of the problems seem to have been resolved. If the blue screen comes back I will post again including the dmp. file. this time. Alex

Hello everyone, I have an Acer 5920g with Windows Vista Home Edition 32-bit. I have had this laptop for exactly a year and it has been running fine until about 3 months ago. Since then I have faced the blue screen numerous times. It only seems to happen when I press the button to turn my computer on after hibernation. I am computer literate but my knowledge is nevertheless very limited. Browsing on the internet to find a solution to the problem has confused me more than anything. The error message is as such: Problem signature: Problem Event Name: BlueScreen OS Version: 6.0.6000.2.0.0.768.3 Locale ID: 2057 Additional information about the problem: BCCode: 9f BCP1: 00000003 BCP2: 864E8F00 BCP3: 864E8F00 BCP4: 8E7F31F8 OS Version: 6_0_6000 Service Pack: 0_0 Product: 768_1 Files that help describe the problem: C:\Windows\Minidump\Mini011809-01.dmp C:\Users\Smarahdbxl\AppData\Local\Temp\WER-50435-0.sysdata.xml C:\Users\Smarahdbxl\AppData\Local\Temp\WERBB91.tmp.version.txt It is very frustrating because I was hoping to have this laptop for a couple of years. I hope someone will be able to help me. Thanks in advance, Alex