On a more serious note than my previous post.... This isn't one guys fault (Alan M) although it's easy to view it as such. From a legal position, Seagate is better off not admitting they are aware of a problem. This is because if they are aware of a widespread product flaw and not doing anything, this makes them liable. You can bet Seagate trains their front line phone support staff not to take accountability or acknowledge these types of scenarios. Seagate may be holding out to see if only certain production batches are affected before acting. Or maybe they only plan to act if a class action lawsuit rears its ugly head. A class action lawsuit forces a company to live up to their obligations, however in this case, I am not sure what those obligations are. Seagate *is* offering to RMA the drive, and loss of data is generally not their problem in most situations. We are trying to make the data loss Seagate's problem by proving they are continuing to sell a product that is prone to failure in a specific way, leaving their customers vunerable and at a risk level that is much higher than expected. Anyone care to talk to a greedy lawyer to see if we have a solid case? I would think we would need a significant amount of people all with the same issue to convince a lawyer to do anything. The value of the drive is between $70 - $150 and the value of the data restore is about $1000 which may or may not be relevant. The value of company downtime may also play a factor.