funservicesnc

Crahak, Thanks for the quick reply. I have the older software CD, but I can't get that one to load either. I contacted their support team and they told me the newest version is supposed to be compatible with Vista, and I have traded emails all afternoon trying to find a way to get thier software to load. Do you think it would be worth downgrading my OS from Vista to XP? We have a very small seasonal business that works with schools and the schools are the ones that get the cash registers. I have about 35 of them and it would be very costly to replace all of them.

I am a small business owner that uses Royal cash registers as part of my operation. We have recently purchased a new computer that has the Vista OS on it (32bit Home Premium) and I am trying to download the most recent version of Royal's software, Register Link V1.0N. I have tried running the program during the download as well as saving it on my desktop and launching it from there. I have tried changing the compatability features in properties and no luck. Everytime I get to the part were the window pops up and says; "this will install Register link, do you want to continue?", I click yes and then I get an error message that reads; NTVDM.EXE has stopped working. I have tried contacting customer support to no avail and so now I am reaching out to you all for help or guidance. Either would be greatly appreciated. Thanks, Doug