Hi; As I figured, Acer refuses to supply me with a Windows OS installation DVD and I am unable to use their Recovery DVD to make a vlite. They have graciously offered to let me download and iso of my Vista premier edition. Will I be able to use this to make a vlite? Will I have to extract the files out of it? Any help would be appreciated, as it is a very large download, and I would hate to do it for nothing. Thanks Angela