Whenever I try to open a .snp file in Snapshot Viewer 11.0 (Access 2003 add-on) I get an error message that reads, "An error occurred while opening a Snapshot File." I have done the following: 1.  Re-installed Snapshot Viewer 2.  Updated my printer driver 3.  Updated Office 2003 4.  Cleaned my registry 5.  Deleted my temp files, cookies, and temporary Internet files Any ideas?