mdagreat1

i tried this and nothing is coming up any more suggestions please

erm sorry to sound dumb but what do u mean use msinfo32.exe do u mean i should create a new task and what do u mean attach it here sorry by the way in safe mode is my internet supposed to be working because mine doesnt

yep safe mode starts up ok i havent installed anything i just started up the computer and it was like this someone told me i should try ctrl alt and del to see if explorer.exe is there but i cant because when i press those 3 buttons nothing happens

basically i load up my computer and i get the desktop wallpaper but there is no start bar , desktop icons nothing even shows up when i press CTRL ALT and DEL (also i went to system restore in safe mode , but i have no restore points) so is there anybody that can help me please thanks in advance