Well, I reformatted the PC with XP SP2. Installed the drivers, MacAfee anti virus, adobe acrobat & reader, Office 2003, Java, Print to PDF program, and Quicktime. this is the standard install whenever we either set up a new PC or reformat an older one. I ran the updates (always do that one last). All the updates downloaded, then all the updates failed to install. I tried going into the Internet Options and putting Microsoft.com into the trusted sites (this was a Googled suggestion) and this didn't solve the issue. I am up for ideas.