@ enuffsaid : to be precise, nobody deleted the templates. we have simply switched to a new server (win2k3) and previously, they were stored on a netware server. the path has not changed BUT the UNC path has, of course. Now, unfortunately, Word has stored the UNC path of the template and hence is unable to find them. If it would search the network for say 30 seconds that would be ACCEPTABLE but up to 10 minutes is unfeasible..