JessicaHope

This just happened to me. For all of you looking for a recovery program "PC File Inspector" has always worked wonders for me. I am going to test it tomorrow on the reformatted drive and see how it stands up. The program is free just google it. It works well when you accidently delete your files so I assume it should handle this task as it claim which would be well. Comments in regards to users not backing up their data first before attempting the recovery are correct but only in hind sight as the HP System Recovery application states that your data files will not be deleted. I myself said to myself just before using the program, "okay, that's alright, the worst that can happen is it fails and im left to run a linux boot disk backup my files and then reinstall windows." Pretty misleading product and a complete waste of time and money. I contacted Hp Support and they told me to take ownership of the old accounts and directories, which I tried to expain to them wouldnt work cause they didn't exsist anymore. None the less I humored them thinking maybe they know something I don't and it didn't work. So I went back and they said, " Sorry the files are deleted." " Is there any other situation I can assist you with today?." Thanks Hp Support. I hope to see this product removed from future systems. They may as well just tell you, "This system has no recovery stratagies or appications to assist you in case of failure good luck." At least then I personally would consider it just based on their being honest." I knew their was a reason I normally dont trust HP, or Lexmark, or Sony bundled software packages but I thought ah years have past since the last time I was screwed over by one of them. ( Cause I didn't use them anymore.) Maybe things have changed, maybe they have a better product now, after all it is 2007 right?. Wrong its still the same crap with the same runaround bs answers and results. If you have products or methods that you normally use and know to work stick to them. Hp isn't wine it's not getting any better. Once Im done with PC File Inspector I will update as to its effectiveness. Much Love Bless.