this is taken from the event logs: Event Type: Error Event Source: System Error Event Category: (102) Event ID: 1003 Date: 9/24/2007 Time: 7:06:04 PM User: N/A Computer: Description: Error code 0000010d, parameter1 00000004, parameter2 f812fc80, parameter3 00000000, parameter4 82164f18. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 53 79 73 74 65 6d 20 45 System E 0008: 72 72 6f 72 20 20 45 72 rror Er 0010: 72 6f 72 20 63 6f 64 65 ror code 0018: 20 30 30 30 30 30 31 30 0000010 0020: 64 20 20 50 61 72 61 6d d Param 0028: 65 74 65 72 73 20 30 30 eters 00 0030: 30 30 30 30 30 34 2c 20 000004, 0038: 66 38 31 32 66 63 38 30 f812fc80 0040: 2c 20 30 30 30 30 30 30 , 000000 0048: 30 30 2c 20 38 32 31 36 00, 8216 0050: 34 66 31 38 4f18 Does that help at all?