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Wychburygirl

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  1. Thanks Cluberti I will give this a try. for the moment though I have connected the host pc to the printer in order to use it.
  2. Thanks Bad Boy, will follow your suggestion. I can ping the printer from the host computer.
  3. I have recently installed a new printer to print out wirelessly for a small network and encountering some problems. Having been able to rule out that it is a wireless connectivity issue, through various tests with technical support, I am wondering whether it is an XP issue. The printer software was installed successfully on both of the network pcs. The one pc is able to use the wireless printer fine and has Windows XP Home Edtion Service Pack 2 as its operating system. Where as the host computer, which has Windows XP Professional Service Pack 2 and won't print anything from this printer in any application. When I send a document to print from the host computer. The wireless printer acts as if it will print. it takes paper from the paper tray. The console on the printer indicates that the printer is printing, but nothing happens. After 2-3 minutes a blank page is churned out. Meanwhile on the host pc the print job is ququing and then an error message saying document failed to print. No other error messages or error coding appear. Why is the job just sitting there? Is it a spool issue? I have spoken to 2 different technical support people the makers and the retailers who I purchased the printer off. The one confirmed that I had covered all the correct procedures to resolve the issue but was baffled themselves has to what might be preventing the host from print. Thats why I have posted on this forum to see if anyone else has had a similar experience. I would be very interested to know. Many Thanks
  4. Hello everyone! I'm posting from the West Midlands in the UK. I have over 25 years experience with computers and hold Microsoft Office 2003 Certification in all the office applications except Access, and have been and IT instructor at a college of further education. I currently work in an office where I am responsible for setting up and maintaining a small network, and advise on hardware and software purchases. My interests include Digital Video and Photography and Hill Walking using GPS technology via a PDA. So hopefully with a wide range of experience, I might be able to help with some IT problems. Wychburygirl
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