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HawkInOz

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Posts posted by HawkInOz

  1. I would love to have been using Windows Live Mail (since Vista no longer has

    Outlook Express), but there has been an ongoing issue with it truncating the

    Safe Senders list if the number of entries exceeds 250 (the limit for a

    standard user). As a Windows Live Hotmail Plus subscriber (yes, I'm still

    paying annually for that), I am allowed an additional 250 entries, or 500

    entries total - and I use them all. But when I first installed and

    configured Windows Live Mail, I was horrified to discover that half of my

    entries were gone and that a LOT of email was ending up in my Junk Mail

    folder (potentially to be auto-deleted) that had previously been delivered to

    my Inbox thanks to a saving entry in the Safe Senders list.

    I spent over a year going back and forth with the Windows Live Mail

    Technical Support Team, without success, trying to get this issue fixed (Case

    Number SRX1052771462ID). The last correspondence I received from Microsoft

    on Feb 5, 2008, stated "Steven, I would like to inform you that our Windows

    Live Mail Product Development Team is aware of this issue and is currently

    working on a solution." That process ended when my email replies started

    failing with a return message from 'Microsoft Technical Support' of "Disabled

    for Ratatouille cleanup." - whatever that is supposed to mean.

    So all this leads to my simple yet crucial question: Does the new version

    14.0.8050.1202 of Windows Live Mail finally address this issue, or will I

    find myself trying to re-enter 250 domain names back into my Safe Senders

    list over the next few months if I install it?

    Thanks in advance for any and all intelligent replies.

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