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Thanks for your input. I do have to say that when I try to use the drivers I downloaded, Ghost (or the Symantec Recovery Disk) says that Windows already has them when I select them after entering "S" for extra drivers, but the drives are nowhere in evidence when I look for recovery points (or anythin else) when the loading stops. It tells me that there are no recovery points and asks me to browse for some. There are no drives to browse on except the floppy drive (a USB connected one), the four allocated to a four way card reader and the two optical drives as well as some sort of RAM drive. My two hard drives seem to be nowhere in evidence. I guess I'll have to hassle with Symantec and/or Dell and see what I can come up with.

Precision 490 ? see this this, the Serial ATA drivers are 2/3 of the page. The files in the link you gave me were the same as the ones on my defective floppy, so I put the newly downloaded ones on a new floppy, but I met with no better success than I had with the old floppy. Apparently the useful .sys file was not corrupted on the original floppy even though some of the other files were. At this point I don't know what magic the fellow had who said he used those files when he retrieved my image file and restored the computer a few months ago. I'm not sure how to proceed from here.

Precision 490 ? see this this, the Serial ATA drivers are 2/3 of the page. Thanks for the link; I will give this driver a try. Oh, and yes, it is a Pricision 490 I got last summer. -- Frank

Ghost seems to use a different extension now (my old version did use .gho) and it's .v2i or .iv2i depending on wheher it is the initial image or an incremental image. Right now my primary drive is fine, but on the chance that what happened before will happen again I want to be prepared, so I was giving it a try (short of actually doing the final step of rewriting the disc) when I found I couldn't even find the drives with the Ghost recovery disc. -- Frank

I am trying to use a Norton Ghost image to restore my Dell 490 workstation C drive. I had this done by someone before and they gave me a floppy disc that had a driver on it to be loaded during the boot of the Sumantec Recovery Disk. Unfortunately the floppy seems to be somewhat corrupted and only the .sys file seems to be good. This may be why the instructions on the jacket of the disc don't seem to make the operation work. The guy who gave me the disc wrote the following on the outside: -- Boot recovery disc -- F6 to load drivers -- Select 2nd driver from the top I do this but Ghost still doesn't find my two internal hard drives. I would go back to him for help, but he is now overseas with the military and completely unavailable to me. I don't know where he got the material that was on the disc, and what I am looking for is where to find the right driver files since mine seem to be corrupt in some way. Hope someone can help me. Thanks. -- Frank Magalhaes