They are all messed up!! I don't have the line with all the commands: File, Edit, View etc... If I go to Tools menu, click Customize, and then click the Toolbars tab. Click the toolbar I want to restore to its original settings it changes it to the defualt, but when I click on close it undo the changes... I have tried re-installing and it didn't help... I have tried creating a new outlook profile but it didn't help either. How can I restore it to the default???? :angry: