Lucky24

this just happened to my client, as well. Everything is GONE. Just GONE. Unfortunately for my client, she has no backups. No files found except a bunch of temp files from the windows xp reinstall. I can't believe the system recovery would delete the documents and settings folder, but it did. Yes, my client is at fault for not backing up my documents first, but to her credit it does say it doesn't delete anything in docs and settings (and she did it just because windows wouldn't boot). Yes she should have called me first before doing the system recovery, but now I'm at a loss. Un-delete programs seem to not be able to find anything. did the original poster get this solved, and if so, how? Is this possibly a incomparability with a MS patch and the HP system recovery? If so, why hasn't this been addressed? I've seen this problem on many websites. This is extremely serious, both for my client, and for anyone else who mistakenly clicks the system recovery button (which shows up during EVERY boot of the system).