I have found the name of the key that keeps popping up every now and then. It is called the "pipe key" which is made by pressing shift+\ key. Example "|Y" or "E|" like i said it doesn't happen with only that key. Any how like I said it occurs every now and then to different types of keys, and there is no way that I know of which capital letter will be affected next. Normally I would just reinstall the Office 2003 but i do not have administrator rights to do so. Jeremy