Hi, I have the following operating system: OS Name: Microsoft Windows 2000 Professional / Version: 5.0.2195 Service Pack 4 Build 2195 I really hope somebody here can help me out. I have been trying to install a trial version of an application called PHP Magic see: http://www.websitedatabases.com/download.html and am very keen to get it working. On installation i receive the following error: C:\WINNT\system32\msxml2.dll Unable to register the DLL/OCX: LoadLibrary failed; code 1114. A dynamic link library (DLL) initialization routine failed. Click Retry to try again, Ignore to proceed anyway (not recommended), or Abort to cancel installation. - [Abort] [Regry] [ignore] I have contacted the vendor and received the following response... "Win2k is not the issue. It is the system may not be up to date with service packs. You may be missing this dll that comes with windows updates and supports xml. You can download here or from Microsoft. http://www.dlldump.com/download-dll-files....load.html" then my response: I checked my system and I did already have a copy of the file, however, I have downloaded a new version as stipulated to C:\WINNT\system32\. I have restarted a number of times and then tried to re-install - but still get exactly the same error. I should mention that I am over diligent at keeping my Windows and all other system updates up-to-date. Do you have any further advice?, as would really like to try and then hopefully buy PHPMagic, but it's not looking good right now. and finally theirs: Sorry I do not have any other suggestions at this time. We have over 7 thousand users of PHPMagic and no current open tickets for this issue so I have no other sugestions at this time. Since then I have tried going to Start, Run and typing in: regsvr32 msxml2.dll but receive the error: "Load Library("msxml2.dll") failed - A dynamic link library (DLL) initialization routine failed." Is there anybody here who can advise me? I have trawled the Microsoft site, but to no avail. Would really like to sort this. Thanks in anticipation.