creativepart

I have a client running Outlook, but I'm not positive of the version. Anyway, a former employee of theirs set up their Outlook to automatically mark ALL outgoing emails as High Priority and they don't know how to turn this off. They've asked me to help, but I've never heard of this myself. How can I tell them how to reset this so that their emails go out as Normal Priority all the time. Thanks for the help.