suzyq

Formatting is very time consuming and I just started school. Along with the fact that I'm disabled and MUST keep to my regimen of care for my physical body it is just impossible for me to do any further work on the computer now. Who- What is my best option for having someone do this?? I know I'm capable, I've done it several times but can't keep up with what is already on "my plate"! Yes, I'm sitting here doing homework now..... suzyq

This would be no easy "clean install"! I just rebuilt the computer this fall. The new hardware and new Window's Professional OS makes it impossible for me to just "pop in" the the rebooting disc that came with the computer. I do have all the drivers I need saved and tucked away in a safe place which would definitely help. This computer is literally brand new ~~ except for the motherboard and CPU everything else was changed and upgraded! Power supply, CD-DVD Drivers, Memory, Graphics Card, Monitor, Ports, Computer Case, etc, etc.....(yeah I should have just bought a new one!) I'm going to delete some of the programs which are not needed. I already use FireFox but still have Microsoft Explorer because there are some programs which just don't seem to work properly on Firefox no matter what I do, and I've tried their Forums till I'm blue! So, I've kept Explorer around just for a few programs. Unfortunately I had a son who put some crap on the computer, he's gone and will never get back on the computer again even he steps back in the house, I'm tired of cleaning his messes up! Thanks for your help, all the cleaning programs did take out a lot of crap, and I hope that will suffice. I'll try and keep on top of things. Read some proper anti-virus, malware, spyware .......articles and keep the computer as possible I know if I run into major trouble I can come back here and ask some questions and someone will help me out, thanks much.... If you have any other help I'd be more than glad to listen suzyq

OK, I'm back! I took Tarun's suggestion and went to the other thread and followed the directions there for cleaning out my computer. I have attached the files. I guess I still have a concern about the programs I see in my add/remove programs ~ what are they ~ what can I do about them? What is AVAST? Is it safe to get rid of Symantec? really? Here are a couple of the scans I ran. I can't seem to load the HijakThis scan here, so it is at this Forum if you care to help me out and take a look. Forum Thanks for your advice, I really am appreciative of the time you take to read and reply I'll check back and see what the next steps and suggestions are..... Activescan.txt bdscan.txt

checking out installed programs I see some things .... which I do not like or recognize. Now that I have a son that is gone off to college a good cleaning of the computer was in order, OH BOY, what a surprise - it has been a never ending battle here. Please take a look at the programs. I am most concerned with the following: Bufferchm 3100_3200_3300_Help 3100_3200_3300_trb 3200 Aio_Scan_CDA Canon G.7.26 WMP Decoder Instant Share Devices Market Research Scanner Copy Solution Center None of these even seem to have a way to "delete" the program, so how do I even get rid of it? http:// http:// http:// OK, can someone take a look at the programs installed on my computer and see what I can do about these suspicious ones. Doing a search on "bufferchm" I don't like what I see about it, although I didn't find out how to get rid of it. I use the following spyware programs: noadware, nortons systemworks virus, ad-aware se personal and xp tools - if that stuff will not get rid of spyware and viruses "lordy help me!". There is always someone and something coming out with something that claim is a better product. OK, I've attached the first 2 files - IP 1 and 2 as well as I don't know for sure that the links above are going to work as I haven't used this site yet. If you need to see the last file of the installed programs let me know. Any help here is greatly appreciated!