Thanks for replying. Perhaps you have a higher functioning class of morons using your machines. Unfortunately, that causes you to presume an intelligence and ability (like reading for instance) not demonstrably evident in the subject environment, y'know? To overcome this deficit, why not try (as I do) to imagine these "users" as CATS - or some other little creature whose sole pleasure in life is walking across the keyboards. Does that clarify for you the situation in which I am trying to function? I assure you the query is serious and the description of user deficit only slightly exaggerated. Any other ideas anyone? Peace to all who cross this path, Dr Pangloss