kennwendy

When I start Word (MS Office 2003) it crashes. All the other programs Excel, PP, etc seem to work OK. Using XP SP2 and Office SP2. At crash I get the following message: Microsoft Office Word has encountered a problem and needs to close. We are sorry for the inconvenience. Please tell......... AppName winword.exe AppVer 11.0.8106.0 AppStamp 44f8a192 ModName mso.dll Modver 11.0.8107.0 ModStamp 4500cb64 fDebug 0 Offset 00039199 When I used MSWorks 2000 Word previously, it did not crash but the fan/drive would kick in when the mouse/cursor was on the page - ie. when the mouse/pointer was over the Menu Bar(File, Edit, etc) the unit would return to normal. I am at work now but if my memory is correct, Word 2003 acts similar - I have been able to open a file but as soon as I move the pointer onto the page and the cursor is flashing, the program crashes. Need Help!!! thx Ken