Nedson

Thanks LLXX. I think I'll give Hotmail a miss this time and try another email provider Regards/N

Hello, After 10 years of "trouble-free" use, I'm now advised that my account has been closed and access denied. I've reported the problem to MS support and the latest reply states ---------------------------------------------------------------------------------------------- "My name is XXXXXX and I gather that you are unable to access your account. I apologize for the delay in responding to your e-mail. Your patience and understanding regarding this matter is greatly appreciated. I understand how important it is for you to have your account reopened. Let me assist you with your issue. XXXXXXXXX, when we are in receipt of a complaint against one of our users, we research the issue fully. In this particular case, a message was sent from this account and "verified" through the X-Originating-IP which is included in every mail sent from a valid Hotmail account. Once accounts are closed, we have no means to grant access to anyone. No new e-mail is received at this account and no e-mail is sent from this account. All e-mail sent to this address will bounce back to the sender as undeliverable. To protect the privacy of those who forward complaints to our customer service regarding one of our members, we do not discuss the reason for the closure. No e-mail sent to this account will be accepted as it will bounce back as undeliverable. No further information is available or replies will be sent to you regarding the closed account. No account content/stored e-mail/incoming e-mail will be forwarded onto another destination nor access to the "closed" account for information harvesting be granted. Please review the Terms of Use (TOU), which you agreed to upon signing up for the account, at http://privacy.msn.com/tou/. You are valuable at MSN and we look forward to providing you with consistent and effective service. Thank you for your continued support of MSN Hotmail. Sincerely, XXXXXXXXXX MSN Hotmail Technical Support" --------------------------------------------------------------------------------------------- So, MS understands how important it is for me to have my account reopened and then two paragraphs later No further information is available or replies will be sent to you regarding the closed account. Has anyone else experienced this? Any suggestions? I use Hotmail to keep in touch with friends and family. Cheers, N PS: I'm assuming that my emails are going to and replies are coming from the REAL Microsoft