angelrob

I don't know if this is an Office issue or an XP issue or what so here goes... In Office apps (Word, Excel and Powerpoint are all I'm using) When I open the Save As dialog, it opens without incident. If I save the file in the default location, all is well. The file is saved without incident. However... If I click the drop down on the "Save in" field, the field flashes, and flashes, and flashes. Then if I click anywhere else in the window while this is happening, it often tells me that it is "(Not Responding)" Then if I dare to click the drop down again, the whole app crashes with nothing noted in the event log (and of course no file versions saved). All other (non-Office) apps can "Save As" -> "Save In" -> drop down just fine. This first happened earlier this year. First I reinstalled Office. Didn't work. Then the IT guy logged in as himself and it was fine for him. Aha! It's user specific. So we created a new profile for my account. All was well. Until today. It happened again. I did some searching and found the MS 06-15 problem which sounded close. I completed the solution. It didn't fix it. Thankfully, I saved my "good" profile after I'd customized it and before the crashing began. If I restore that profile, all is well. But for how long..... I'd really like to understand where in the profile it is getting hosed. I'm currently working my way through a windiff of the profiles (good and broken) and have restored the "good" <user>/Application Data/Microsoft. It did not fix the problem. Any suggestions? Thanks! Robbin

Hi. I am having a similar (?) problem in Office 2000 sp3. When I open the Save As dialog, it's fine. If I save the file there, all is well. If I click the drop down on the "Save in" field, the field flashes, and flashes, and flashes. If I click anywhere else in the window while this is happening, it often tells me that it is "(Not Responding)" If I dare to click the drop down again, the whole app crashes with nothing noted in the event log. All other (non-Office) apps can "Save As" -> "Save In" -> drop down just fine. Initially we tried to reinstall Office. Didn't work. Then the IT guy logged in as himself and it was fine for him. So we created a new profile for my account. All was well. Until today. It happened again. I did some searching. Found the MS 06-15 problem. Completed the solution. Didn't fix it. Thankfully, I saved my "good" profile after I'd customized it and before the crashing began. If I go to that profile, all is well. But for how long..... Anyway, if it's a problem that appeared some time later and was not there from installation, maybe it's the same root. I'm going to post this situation on the appropriate board for Office 2000 as well.