Outlook 2003 - Display of Open Messges

[callmejose]

I have many rules that move incoming email to specific folders.

However, I cannot see that I have mail in those folders unless I click on each folder looking to see if there is mail.

Is there a way that the folders could expand to show me that I have unread email?

Example:

Customers

ABC Company

Ann Davis

Bob Smith

Unless I expand down to ABC Company I cannot see that I have mail for Bob Smith. My lists are pretty extensive and I have lost "face" with customers because it appears that I don't read their email or respond. I just didn't know that I had email.

Your help would be greatly appreciated.

[CptMurphy]

When setting up the rules, there should be an option to notify you. Also, right-clicking on the folder in question, and hitting properties should show you something relating to notifications.