JThompson Posted November 24, 2006 Share Posted November 24, 2006 I am getting an error every time i turn on my laptop. I don't know where its coming from and i don't know how to fix it. Can any1 help me?? I have windows xp this laptop is only 6 mos old. the error reads like this: SmartBridge Alerts MotiveSB.exe Entry Point not foundThe procedure entry point GetProcessImageFileNameW could not be located in the dynamic link library PSAPI.DLL.any help on this problem would be wonderful. Link to comment Share on other sites More sharing options...
atyndall Posted November 27, 2006 Share Posted November 27, 2006 i think it has a virusdo you have any anti-virus software on your computer?, if you do what is it called?has the computer ever been on the internet?does it have firewall software?please answer Link to comment Share on other sites More sharing options...
cluberti Posted November 27, 2006 Share Posted November 27, 2006 It's not a virus - it's the fact that IE7 updates psapi.dll, and software can break because of it:http://www.hanselman.com/blog/TheProcedure...LLAfterIE7.aspx Link to comment Share on other sites More sharing options...
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