[HELP] - SP2 Installation error

[tarzan007]

my Win XP SP2 installation is not going through

it says "checking inventory" and then it checks the product code id & then throws up "internal error" "SP2 installation cant proceed"

someone please help me

I dont think its the problem with WGA as other updates happen without a problem.

[tarzan007]

no help?

[Ctrl-X]

If you don't get a reaction in 16 minutes after opening a topic, there's no reason to panic... Anyway: could you provide a little more information? Don't you get an error number or something like that? Your SP2 installation may be corrupted; have you tried another CD or downloaded the installation again?

[tarzan007]

well, i tried downloading the installable twice, but everytime i get the same error.

let me copy-paste last few lines of the svcpack.log

242.188: Error getting find handle for e:\windows\$hf_mig$\*.*
244.313: AnalyzePhaseTwo used 2125 ticks
244.313: AnalyzePhaseThree used 0 ticks
244.313: AnalyzePhaseFive used 0 ticks
244.407: AnalyzePhaseSix used 94 ticks
244.500: IsSPBetaKey:pLA->lpVtbl->GetProductID Failed: 0x80004005 
246.360: Trying CheckVLKForBlock again
248.750: Error: CheckVLKForBlock failed
248.750: Inventory complete: ReturnStatus=536741199, 222609 ticks
248.750: Num Ticks for invent : 222609
255.282: UnRegisterSpuninstForRecovery, failed to delete SpRecoverCmdLine value, error 0x2
255.282:  DoInstallation: Failed to unregistering spuninst.exe for recovery.
255.297: An internal error occurred.
259.016: Message displayed to the user: An internal error occurred.
259.016: User Input: OK
259.016: Service Pack 2 installation did not complete.
260.516: Message displayed to the user: Service Pack 2 installation did not complete.
260.516: User Input: OK
260.516: Update.exe extended error code = 0x1ffe054f
260.516: Update.exe return code was masked to 0x643 for MSI custom action compliance.

Edited September 21, 2006 by tarzan007

[Ctrl-X]

Looks like a function called "GetProductID" fails with error code 0x80004005, which usually means "unspecified error" (pretty useful error description, huh ) It might be caused by an antivirus program. Do you have one running? If yes, try unloading/disabling it during the SP2 installation.

[Takeshi]

Critical updates WILL install in illegal versions (versions with blacklisted keys) but SP2 will NOT.

[RJARRRPCGP]

If it was because of the product key, it probably will be straight. It probably would complain about the product key in the error message. Instead, you got a generic error, thus probably not product key-related.

A generic error probably means a corrupted Windows installation or a hardware malfunction.