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shutdown error- windows server 2003 (all patches)


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Hi Everybody,

Hope someone can help me out. I have 14 servers rolled out by ris with a riprep-image.

Everything worked fine. after the rollout i have updated the system through windows update function.

now the strange thing.

I can't shutdown the servers.

If i do so, the server shuts down normally but then boots up again.

the system is a poweredge 2850 with latest frimware versions.

does anybody have a clue what i can do to get rid of this error?

thanks

BruceLee

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Check the event viewer, some service or something may be crashing during shutdown that is causing the server to reboot.

Hi Everybody,

Hope someone can help me out. I have 14 servers rolled out by ris with a riprep-image.

Everything worked fine. after the rollout i have updated the system through windows update function.

now the strange thing.

I can't shutdown the servers.

If i do so, the server shuts down normally but then boots up again.

the system is a poweredge 2850 with latest frimware versions.

does anybody have a clue what i can do to get rid of this error?

thanks

BruceLee

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Is wake up enabled in the BIOS? Some server BIOS/Firmware have that option since servers are primarily 24/7 365.

no errors. i start thinking it might be a combination of windows server 2003 and firmware/bios from dell.

any suggestions are welcome

thanks

brucelee

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I've got it. just to let you know.

i don't think that this error will happen anyone else,

because this hardware combination won't be used very often.

the bug is caused by a hardware device. a pci-card from gerdes. it's a primary multiplex card called primux-4S2M.

talked to the vendor and it will be fixed in the next driver release.

thanks to all

BruceLee

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