sl.robinson9 Posted June 4, 2006 Share Posted June 4, 2006 I am trying to reinstall MS Word via my Offfice 2003 disk, and the Windows Installer hangs and then eventually says "The Windows Installer Service cannot be accessed. This can occur if you are running Windows in safe mode, or if the Windows Installer is not correctly installed. Contact your support personnel for assistance." I am not running in safe mode and I have no idead why the installer would be broke or corrupted. And of course there is no 'support personnel.'This problem may have just started as it seems directly related to my MS Word problem. I posted a related message on the MS Word forum. Ideas???Steve Link to comment Share on other sites More sharing options...
nitroshift Posted June 4, 2006 Share Posted June 4, 2006 I would download a newer version of windows installer (i.e. 3.0) and install it before trying to install ms office. Link to comment Share on other sites More sharing options...
T D Posted June 4, 2006 Share Posted June 4, 2006 Don't use it in safe mode. Like me, you'll more than likely corrupt your msiexec.exe by trying to start the service in safe mode I would download a newer version of windows installer (i.e. 3.0) and install it before trying to install ms office. That's the next step.Or make a batch file with thisstart /wait msiexec /unregistermsiexec /regsvrmsiexec /registerHope this helps Link to comment Share on other sites More sharing options...
sl.robinson9 Posted June 4, 2006 Author Share Posted June 4, 2006 Thanks for the 2 replies. I was able to go back and restore to a point on 1 May and that seemed to fix both problems (installer and word). I am not proficient in writing code as you suggest T D, but would give it a shot with someone guiding me, if needed. I've also downloaded windows installer 3.1 from the softwarepatch.com website. Haven't installed it yet; will wait and see if the problem reoccurs. Or do you recommend I go ahead and install anyway?Steve(Dell Dimension 8200 | 1.8G P4 | 1280MB PC800 DRAM | XP PRo | NVIDIA GeForce4 | Link to comment Share on other sites More sharing options...
T D Posted June 4, 2006 Share Posted June 4, 2006 (edited) start /wait msiexec /unregistermsiexec /regsvrmsiexec /registerJust copy and paste the lot in notepad, save it as msiexec.cmd on your desktop (not msiexec.cmd.txt) and run it.Or do you recommend I go ahead and install anyway?Install anyway. It's always better to have a later version anyway. Edited June 4, 2006 by T D Link to comment Share on other sites More sharing options...
JRosenfeld Posted June 4, 2006 Share Posted June 4, 2006 Well if you want the latest version it's 3.1v2:http://www.microsoft.com/downloads/details...&DisplayLang=en Link to comment Share on other sites More sharing options...
T D Posted June 6, 2006 Share Posted June 6, 2006 Or use RVM update pack Link to comment Share on other sites More sharing options...
COKEDUDEUSF Posted July 19, 2008 Share Posted July 19, 2008 Here's a updated version version if you have sp3.http://www.softwarepatch.com/windows/wininstallnt.html Link to comment Share on other sites More sharing options...
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