PhantasyStar Posted July 14, 2003 Share Posted July 14, 2003 Hi MSFN. I have been reading these boards for a long time but I have never posted before. Now all of a sudden my MS Office gets an error when I try to install it. After a long install it says this to me:A source file D:\OFFICE1.cab is not found Error 1311It lets me choose Retry (Which doesnt work) or close (Then it closes the install)**Does anyone know what I can do to fix this?** Please help me MSFN!! Link to comment Share on other sites More sharing options...
Crispy Posted July 14, 2003 Share Posted July 14, 2003 Are you installing from the HD or from a CD? ... Either way it sounds like the file i corrupted. If you're isntalling from a CD the its properly because of scratches. Link to comment Share on other sites More sharing options...
PhantasyStar Posted July 14, 2003 Author Share Posted July 14, 2003 Hello. I am installing from the CD. I did a CD scan on it and it read all the files perfect. The CD has never been touched on the bottom. Its flawless.. Link to comment Share on other sites More sharing options...
FthrJACK Posted July 14, 2003 Share Posted July 14, 2003 is it a PROPER office CD, or some CD that came with a ready built pc? if you have something like a packard smell PC then sometimes the whole programs are not kept on the CD, but only the installers. this is how they fit 12 large programs on a CD, as really the programs are on a hidden partition on your hard drive. Link to comment Share on other sites More sharing options...
PhantasyStar Posted July 14, 2003 Author Share Posted July 14, 2003 It is a Hewlett Packard, Pent 4 ... 1.8 Gig ... 512 Megs ... DVD & CDR ...I hope this is a good computer!!! LOL anyway, The CD is the offical Office one. Link to comment Share on other sites More sharing options...
FthrJACK Posted July 14, 2003 Share Posted July 14, 2003 does this cd mention HP on it at all? Link to comment Share on other sites More sharing options...
zipp51 Posted July 14, 2003 Share Posted July 14, 2003 Try running regedit from the run command. Go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office.Right click on the office entry if it's there and choose permissions.Check the allow sections for Administrator and user.After you set the permissions then try and install.ClickToSeeExample Link to comment Share on other sites More sharing options...
Aaron Posted July 14, 2003 Share Posted July 14, 2003 Office1.cab is usually a hidden file so if you reburned your CD to include a slipstreamed Service Pack, then its likely you may have missed out adding the Office1.cab file.If its there on the CD, then copy all files from the CD to the hard drive, this should remedy the problem. Link to comment Share on other sites More sharing options...
Crispy Posted July 14, 2003 Share Posted July 14, 2003 Office1.cab is usually a hidden file so if you reburned your CD to include a slipstreamed Service Pack, then its likely you may have missed out adding the Office1.cab file.Good point Aaron, try checking the total file size of all the files on the cd ... Link to comment Share on other sites More sharing options...
PhantasyStar Posted July 14, 2003 Author Share Posted July 14, 2003 Guys, I have to say so far "Thanks for the continued help"!! I wanted to let you know that I did do the REGEDIT thing and it looked ok! I also looked at how many MB are on the disk and it said 449mb. There is no mention of HP at all on this CD, just seems to be this stupid file. Link to comment Share on other sites More sharing options...
Unwonted Posted July 14, 2003 Share Posted July 14, 2003 Did you do a search for the file on the cd? I'm not sure how big my Office CD is supposed to be since I slipstreamed all the updates into my install. Link to comment Share on other sites More sharing options...
PhantasyStar Posted July 14, 2003 Author Share Posted July 14, 2003 i search it and it didnt find it Link to comment Share on other sites More sharing options...
Unwonted Posted July 14, 2003 Share Posted July 14, 2003 That could be the problem then Make sure that the search is including for hidden files and folders! If not, I would assume that the file didn't get burned to the cd, as AaronXP said. Link to comment Share on other sites More sharing options...
rik Posted July 14, 2003 Share Posted July 14, 2003 Which version of Office it this? Link to comment Share on other sites More sharing options...
rik Posted July 14, 2003 Share Posted July 14, 2003 I asked about the Office version because I am looking at the MS Office XP SBE edition and OFFICE1.cab is in the root of the first cd. Link to comment Share on other sites More sharing options...
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