HoppaLong Posted October 30, 2005 Share Posted October 30, 2005 (edited) I used an older version of Spy Sweeper for many months without any problems.During the last definitions update an error message appeared. It said the newupdate was corrupt so it would restore the backup file. It also mentioned apossible conflict with my firewall. I haven't made any changes to the firewall.Spy Sweeper never had any problems downloading and installing it's updatesuntil a few days ago.I decided to completely uninstall the app and try the latest version. I've gotsoftware that tracks each install so when you're ready to remove the app youhave a complete record of all folders, files, and registry entries. After youuninstall the app you can eliminate anything that was left behind.When I installed the latest version a similar error message appeared. This timeit said I should try installing the app again. I think I know what's going on, but Idon't know how to fix the problem. Spy Sweeper will successfully download thelatest masters.mst file, but if you click on "Home" or "About" (depending on yourversion) its obvious that the app is not loading the definitions file. Instead of seeingthe update version number it says something like, "no definitions file loaded."If Spy Sweeper didn't get such high marks in the computer mags as the best spywarekiller I think I would just abandon the app. I really would like to resolve this problem,so I can continue using Spy Sweeper. Edited October 30, 2005 by HoppaLong Link to comment Share on other sites More sharing options...
Jeremy Posted October 31, 2005 Share Posted October 31, 2005 Use Ad-Aware, Spybot and M$ AntiSpyware. These are the best 3 ones. This is not a biased opinion. Even my instructors at college (where I learn about hardware and software) use these. Link to comment Share on other sites More sharing options...
K e n Posted October 31, 2005 Share Posted October 31, 2005 Iv'e had the same problem for about a month now, it was due to expireon january next year but seeing it has had a problem for the last monthI uninstalled it, a full legit purchase too, the only time it ever found anythingthough was when the definitions were updated, which got me a little suspiciousas I also have AdAware pro installed , which hardly ever found anything, whichmade more sense to me - for a system that was used about 10 times a monthjust to visit forums & do netbanking..all up about 10 hours on the net, yet thestuff spysweeper found was a little hard for me to accept as true....who knows.. Link to comment Share on other sites More sharing options...
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