New DVD drive Causing Blue Screen

[HobbyMan]

Hi,

I recently upgraded to a DVD rewriter (from Dell), which worked fine and then I upgraded the RAM from 2x256 Mb SDRAM and included 2 Kingston 512Mb modules (from Dell) to give a total of 1.5 Gb Ram. I originally fitted them in incorrectly and the PC wouldn't work, I then rearranged them and everything worked fine........

Except when I put a DVD in the drive, I get a blue screen and have to shut down. The drive writes to CD's ok but seems to be allergic to DVD's.

I tried the Dell Forum, but got no answers.

Any Ideas??

Thanx

PC: Dell Dimension 8300, Intel P4, Win XP SP2, DVD RW - Philips DVD+RW DVD8701

[Elektrik]

HobbyMan

What you tell about? DVD-ROM or DVD-R/RW?

If you used InCD/OnCD (or another soft for quick write to CD-RW) try uninstall It.

[HobbyMan]

HobbyMan

What you tell about? DVD-ROM or DVD-R/RW?

If you used InCD/OnCD (or another soft for quick write to CD-RW)  try uninstall It.

<{POST_SNAPBACK}>

Hi Elektrik,

It's a DVD R/RW and it worked perfectly before the RAM upgrade, the only software I added was Cyberlink Power DVD which is just a player. My point is how can it be a memory mismatch when everything else is working perfectly?

[Elektrik]

You don`t understand me And I don`t understand too

A asked about disk, that caused problem...

Now I understand you.

How many DIMM you have now ? Usually MoBo supports only 3 unbuffered DIMM. And if you used 4 DIMM, I don`t know, what XP was changed in itself.

I think, you must to use WindowsXP Recovery on the date before adding DIMM.

Also, check the used virtual memory in default (if that chaneged).

Maybe, uninstall the Power DVD (if you tell about videoDVD, check the videodriver).

Also, MS has the utility for check videodecoder

http://www.microsoft.com/downloads/details...&displaylang=en

[rikgale]

Find and run a copy of memtest86 to rule out any memory errors.